Welcome to NYP Wireless LAN Configuration Guides

Our wireless network supports the following operating systems (OS):

• Microsoft Windows 10 & Above
• Mac OS 12 & Above
• iOS 13 and Above
• Android OS 10.0 and Above

If you are using any other OS, you can still connect to our wireless network. However, our Digital Solutions & Services Department is currently unable to help with problems or queries related to that OS due to end of support from various operating systems.

Enjoy a virus-free WLAN environment at NYP by being a responsible user and taking note of the following: 

Dos and Don’ts

• Ensure you have up-to-date antivirus software installed on your laptop, with current DAT files for your notebooks and other wireless devices. They should also be fully patched, i.e. you have run the latest Windows Update and installed all critical patches.
• Do not share your account name and password with anyone.
• If you have upgraded from a different OS (e.g. from Windows 10 to Windows 11), remove your wireless profile and configure it again.
• Always update your Wireless Access password whenever you change your Windows log-in password

To learn more about our wireless network policy, click the Policy tab below.

Steps to Get Connected

Connecting to our Wireless LAN is easy – just follow these simple steps.

Need Help?

If you encounter problems or need help in wireless configuration, please approach our Centralized Student IT Helpdesk Services at NYP Student IT Helpdesk located at Block A, Level 1, A.158 for assistance.

For urgent assistance, you may contact our Centralized Student IT Helpdesk Services at 6550 0099.

For further help and troubleshooting, please contact your school / department administrators as listed below: