Centralized Student IT Helpdesk Services

 

The Student IT Helpdesk provides a centralized service for the IT support needs of students from all schools.

Venue Block A Level 1, A.152 (@ Food Central)
Contact 6550 0099 / 6589 8589
Operating Hours Mon-Fri: 8.30am - 6.00pm
  Closed on Sat, Sun and Public Holidays
Email NYP_STUHELPIT_from.PCCW@nyp.edu.sg

 


The range of services provided by the Student IT Helpdesk covers the following:


• Troubleshooting of NYP wireless configuration and connection issues (laptop, Android, iOS)
• Guidance to reset myNYP Portal Password
• Guidance to reset NYP Student Email Password
• Advice on self-cleaning/removing of viruses
• Guidance to download and use Microsoft Office Software


* Student Portal password reset is also available at i@Central, NYP’s Information & Service Centre located at Campus Centre A.146 (facing Auditorium)


Note: Students can email Computer & Network Centre (NYP_CNC_Assist@nyp.edu.sg) to provide feedback on Internet and Wireless access in campus.

 

 

Self-help Guides

Wireless Access Announcements / Updates

Students can email to Computer & Network Centre (Internet_Access@nyp.edu.sg) to provide feedback on Internet and Wireless access in campus.

NYP Internet/Intranet Acceptance Usage Policy

Acceptable Use Policy stipulates te appropriate and secured use of NYP's Infocomm Technology (ICT) resources such as Email, Campus Wifi.

Financial Assistance for Notebook Purchases

The Financial Assistance for Notebook Purchases offers full-time non-sponsored newly enrolled NYP students from low income households the opportunity to own a new notebook at an affordable price. Click on this link to find out if you are eligible.

Notebook Ownership Scheme

Students are able to purchase notebooks from this list of recommended notebook models for their learning needs during their 3 years of study with NYP under this scheme.