Wireless Access Announcements / Updates
Students can email to Computer & Network Centre (Internet_Access@nyp.edu.sg) to provide feedback on Internet and Wireless access in campus.
Centralized Student IT Helpdesk Services
The Student IT Helpdesk provides a centralized service for the IT support needs of students from all schools.
| Venue | Block A Level 1, A.152 (@ Food Central) |
| Contact | 6550 0099 |
| Operating Hours | Mon-Fri: 8.30am - 7.00pm |
| Closed on Sat, Sun and Public Holidays | |
| NYP_STUHELPIT_from.PCCW@nyp.edu.sg |
The range of services provided by the Student IT Helpdesk covers the following:
• Troubleshooting of NYP wireless configuration and connection issues (laptop, Android, iOS)
• Guidance to reset myNYP Portal Password
• Guidance to reset NYP Student Email Password
• Advice on self-cleaning/removing of viruses
• Guidance to download and use Microsoft Office Software
* Student Portal password reset is also available at i@Central, NYP’s Information & Service Centre located at Campus Centre A.146 (facing Auditorium)
Note: Students can email Computer & Network Centre (NYP_CNC_Assist@nyp.edu.sg) to provide feedback on Internet and Wireless access in campus.
Self-help Guides
NYP Internet/Intranet Acceptance Usage Policy
Acceptable Use Policy stipulates te appropriate and secured use of NYP's Infocomm Technology (ICT) resources such as Email, Campus Wifi.
Multi-Factor Authentication (MFA) Guide
Students are to setup their Multi-Factor Authentication in order to login to student portal and emails etc.
Financial Assistance for Notebook Purchases
The Financial Assistance for Notebook Purchases offers full-time non-sponsored newly enrolled NYP students from low income households the opportunity to own a new notebook at an affordable price. Click on this link to find out if you are eligible.
Notebook Ownership Scheme
Students are able to purchase notebooks from this list of recommended notebook models for their learning needs during their 3 years of study with NYP under this scheme.